SeatGeek reviews: can you trust it

For many, SeatGeek is now the go to place to get tickets to live events. From wanting to find tickets for the next concert to supporting your favorite local sports team, often, SeatGeek comes up as a top option. Just like with all other ticket platforms out there, can you really trust SeatGeek or SeatGeek Reviews?

In this guide you can learn more about the platform, its features, safety steps, and how the platform compares with other competitors. By the time you’re done, you’ll know whether SeatGeek is a company you can trust to put your money down, or if you need to keep looking elsewhere for the best place to buy concert tickets.

What is SeatGeek?

SeatGeek is a modern ticket marketplace built for today’s attendees, powering everything from simplicity in discovery to livelihood-building in commerce. It acts as a middle man by connecting buyers and ticket sellers, instead of selling tickets itself. This model permits a huge inventory across sports, concerts, festivals, theater shows and all other live events.

SeatGeek was founded in 2009 and became popular in a short time, thanks to its mobile friendly platform and some innovative features. The platform seeks to be the place you come to when you want last minute seats to a basketball game, or premium seats for a concert.

SeatGeek’s tech savvy offering is attractive, but the risk of using a third party can be a problem. Ticket Makers like SeatGeek don’t guarantee ticket authenticity, and its prices change from seller to seller, so be careful what you click on there.

Does SeatGeek have an age restriction?

When it comes to age restrictions, SeatGeek is not nearly as limiting as you think they’d be. Still, caution should be taken—particularly if there are younger members of the family included.

The platform doesn’t force a formal age restriction for browsing and, in fact, buying tickets. That being said, technically minors can use this website or app to simply browse events and choose tickets. However, there’s a catch: In the purchase process you need to enter the payment information (a credit or debit card), but this may require adult’s participation.

Key considerations regarding age restrictions on SeatGeek:

• No explicit age requirement: Minors have free access to the site and app, no blocking by SeatGeek. To complete the transaction though, you need payment details.

• Event restrictions apply: Just because you buy tickets from a third party site doesn’t mean that there aren’t age restrictions for some events. Before buying, always check the event details.

• Parental responsibility: If a minor uses his parent’s card, the cardholder is legally responsible.

• Potential risks: Younger users without proper supervision could accidentally overspend, or purchase an invalid ticket.

If families worry what their kid is doing online, FlashGet Kids parental control apps can be the safe bet for them. This app can alert parents when kids attempt to buy tickets on SeatGeek or any similar platform. Although SeatGeek itself is available for all ages to access, it’s parental supervision that prevents mishaps.

SeatGeek reviews: is SeatGeek a good option?

SeatGeek has a good name for ticket marketplaces, but is it actually a good option? Your priorities as a buyer will determine the answer.

Tons of the reviews for SeatGeek are positive and point out how incredibly helpful and groundbreaking the SeatGeek platform really is. With the mobile friendly app and its interactive seat maps and the Deal Score to help you find good value tickets, buying is a breeze.

What makes SeatGeek stand out?

But SeatGeek isn’t just another ticket selling platform, it offers some unique features that separate it from the crowd. Competitors just focus on listings but SeatGeek mixes in smart tools that educate users so that they come to make more informed buying decisions.

Key features that make SeatGeek unique:

• Deal score: The standout feature! Deal Score computes a score between 1 and 100 rating tickets based on ticket price, seat quality, and performance history. It allows for users to make smarter purchase decisions without guesswork.

• Interactive seat maps: It differs from basic seating charts in that SeatGeek’s maps show the details of venue layouts and enable buyers to visualize their seats.

• Event discovery tools: Users can see trending events, or are recommended based on past searches and preferences.

• Transparent pricing: The fees can be high — but they’re explained before you pay.

• Mobile-first design: The app is designed for browsing and purchasing from on the go with core users being tech savvy.

While there are a number of benefits to using the platform, it is important also to offset these with service fees incurred by the platform which will in essence detract from the positives.

Drawbacks of using SeatGeek

SeatGeek has no bones about its fees; no platform is perfect. On one hand, it’s got many benefits but you might hesitate because of its fees and customer support issues.

Common complaints highlighted in SeatGeek reviews include:

• High service fees: SeatGeek is well known for adding large service fees as you check out and often inflating the price by 20-30%. One thing that frustrates many users is that they don’t know the fee until the final stage of the checkout process.

• Refund policy limitations: Limited refunds are offered by SeatGeek. And if the event’s canceled, you’ll get a refund. There is no flexibility though, if your plans change, you’re out of luck.

• Customer support issues: A few SeatGeek reviews will mention inadequate or slow and sluggish client benefit regarding invalid tickets or missing orders.

• Third-party seller risks: SeatGeek is a resale platform where ticket authenticity and pricing are at the whims of the individual sellers. The Buyer Guarantee is good to have, but it’s not bulletproof.

Does that mean you shouldn’t use SeatGeek? Not necessarily. While it’s lost the functions that make it safer, it’s still a solid choice for tech savvy buyers looking to option buy and compare ticket options by way of Deal Score and interactive seat maps.

How safe is SeatGeek?

With so many events reporting of ticket scams on other platforms, safety is a top concern when it comes to buying event tickets. Alright, so how safe really is SeatGeek?

Various security measures exist to protect both buyers and sellers at SeatGeek.

Key safety features include:

• Buyer guarantee: If your tickets don’t arrive on time, are invalid, or the event is canceled, you can get a full refund.
• Secure payment system: If you pay on the website with SeatGeek, the site uses an encrypted payment processing site to keep your financial details secure.
• Verified sellers: But because it’s defined more by third parties, there are always going to be some risks.

Despite these safeguards, potential issues remain:

• Third-party risks: Because SeatGeek doesn’t own their tickets, fraud will occasionally get through. Similarly, refunds and customer support issues are also there.

In general, it’s very safe with SeatGeek compared to other sites, but it has its risks. If you’re a SeatGeek buyer, stay alert, don’t fall for underpriced tickets that look too good to be real, and learn to read reviews and do your research.

Is SeatGeek legit?

Yes, SeatGeek is legit. Since 2009, the company has been working on a legal basis. Countless millions of ticket transactions are handled annually on its platform.

SeatGeek isn’t foolproof, but much like any ticket marketplace. Because the tickets come from third party sellers, there’s a bit of a risk for having issues. SeatGeek’s policies help here.

Refund and guarantee policies: is SeatGeek trustworthy for Ticket buyer and seller?

Buyer Guarantees are offered by SeatGeek. It guarantees the tickets are not counterfeit, and are sent on time. If you don’t, you get your money back.

What about sellers? They’re also protected. Tools to allow sellers to list tickets quickly and securely come from SeatGeek. But both sides should read the fine print of its policies.

“No refunds” seems to be the way most refund policies work on ticket platforms except, that is, if the event is canceled. Annoyingly true, but this is the standard for ticket marketplaces.

How does SeatGeek fight against the scams?

Advanced tech is used by SeatGeek to detect the presence of fake tickets. Their system alerts on suspicious sellers and ticket authenticity. But here’s the catch: no system is perfect.

To minimize risks:

• Buy from verified sellers.
• Do not go for deals which are too good to be true.
• If it’s not what you expected, get in touch with customer service.

However, SeatGeek works hard to fight scams, but it is still something to be careful of.

SeatGeek vs. other ticket sites: is it worth the hype?

To see how SeatGeek holds up against rivals, let’s continue. Spoiler: it’s not always the best place to buy concert tickets.

SeatGeek vs. StubHub

SeatGeek’s biggest rival is StubHub. The two platforms are well known but they are dissimilar by way of many things.

• Fees: SeatGeek’s fees, while lower in many cases than StubHub’s, aren’t always.
• User experience: StubHub design isn’t sleek.
• Guarantees: However, StubHub is seen as more trustworthy than other sites, as both offer ticket guarantees.

Verdict: SeatGeek wins on usability. It’s a toss up between them on reliability, but on that count, it’s just a bit better for StubHub.

SeatGeek vs. Vivid Seats

There is also the Vivid Seats option. How does it compare?

• Pricing: Sometimes Vivid Seats will have lower service fees.
• Event range: Most events are covered by both platforms.
• Features: The biggest SeatGeek advantage is that its site has a Deal Score as Vivid Seats does not.

Verdict: If you need features choose SeatGeek but compare prices first.

SeatGeek vs. Ticketmaster

Ticketmaster is the ticket buying OG. Let’s break it down.

• Direct sales: Ticketmaster often sells tickets directly from the venue. No middlemen here.
• Resale: What we find is that SeatGeek focuses more on resale tickets. Ticketmaster offers both.
• Pricing: While fees are similar, Ticketmaster is more reliable of a direct sale.

Verdict: Direct purchase here with Ticketmaster. SeatGeek wins for resale.

Bonus: How to ensure safe ticket buying for your family on SeatGeek?

Are you buying tickets for your family? Stay safe with these tips:

1. Check reviews: Check out SeatGeek reviews before you purchase.
2. Use verified sellers: Stay with sellers with good ratings.
3. Educate kids: Teach minors how to avoid scams. 
4. Use parental control apps: Try popular solutions like FlashGet Kids parental controls to monitor your child’s activities on SeatGeek. It has screen mirroring, notification tracking, and activity reports to help you keep an eye on your child’s payment activities.

FlashGet Kids is a parental control tool, and a lifesaver when it comes to keeping your kids safe online. It’s easy to use and allows parents to keep a watch on their child’s online activity. Safety is first, no matter if it’s SeatGeek or another.

Final words

While SeatGeek is a solid ticket marketplace it is not without flaws. Previous SeatGeek reviews of its strengths – user friendly features, wide range of events and Deal Score – underscore its value. The downsides, though, are higher fees and occasional customer service problems.

It’s important for parents to be cautious. Alternatively, if you would like to keep your children safe then tools such as FlashGet Kids can help. Regardless of whether you’re searching for the best place to purchase concert tickets or arranging a family excursion, proper set up is required.

Good luck with your ticket hunting, and it can’t hurt to double check those SeatGeek reviews.