Help Center

User Guide of FlashGet Parental Control

Getting started

• FlashGet Parental Control Getting Started.

Product Troubleshooting

Device Binding

• How to acquire a binding code on FlashGet Parental Control?

Permission Issues

• Why can’t I grant Notification Access and Accessibility Permission in FlashGet Kids?
• What to do if the FlashGet Kids app permissions are turned off automatically?

Runtime Problems

• How to keep FlashGet Kids running in the background on Android?
• How to keep FlashGet Kids running in the background on Samsung?
• How to keep FlashGet Kids running in the background on Huawei?
• How to keep FlashGet Kids running in the background on Xiaomi?
• How to keep the FlashGet Kids app running in the background on Realme?
• How to keep the FlashGet Kids app running in the background on Pixel?
• How to keep the FlashGet Kids app running in the background on Vivo?
• How to keep the FlashGet Kids app running in the background on OPPO?

Other Issues

• Why can’t my child’s phone return to the home page?
• What to do if the App/Screen Time Limits stop working?
• How to set up the test version of FlashGet Parental Control?

Account, Order, Payment, Subscription, Refund, and Promotions

Account

• Why has my FlashGet Parental Control account been frozen?
• What to do if you can’t receive the verification code when registering an account?

Order

Payment

Subscription

• How to manage/activate/cancel my FlashGet Parental Control subscription?

Refund

Promotions

Resources

Documents

Videos