Help Center
User Guide of FlashGet Parental Control
Getting started
Product Troubleshooting
Device Binding
Permission Issues
- Why can’t I grant Notification Access and Accessibility Permission in FlashGet Kids?
- What to do if the FlashGet Kids app permissions are turned off automatically?
Runtime Problems
- How to keep FlashGet Kids running in the background on Android?
- How to keep FlashGet Kids running in the background on Samsung?
- How to keep FlashGet Kids running in the background on Huawei?
- How to keep FlashGet Kids running in the background on Xiaomi?
- How to keep the FlashGet Kids app running in the background on Realme?
- How to keep the FlashGet Kids app running in the background on Pixel?
- How to keep the FlashGet Kids app running in the background on Vivo?
- How to keep the FlashGet Kids app running in the background on OPPO?
Other Issues
- Why can’t my child’s phone return to the home page?
- What to do if the App/Screen Time Limits stop working?
- How to set up the test version of FlashGet Parental Control?
Account, Order, Payment, Subscription, Refund, and Promotions
Account
- Why has my FlashGet Parental Control account been frozen?
- What to do if you can’t receive the verification code when registering an account?