Instagram is a social media platform that allows you to share photos/videos and keeps you connected with your friends and community. But if you say why cant I log in to Instagram? Well! I know it’s a very annoying thing. But, honestly speaking; every problem has its solution, we just have to be patient. Okay!
So, the purpose of writing this guide is to tell you the reasons why sometimes you face issues while logging into your Instagram account. Moreover, we’ll suggest different workable solutions to fix this problem. Hopefully, after reading this blog you’ll be able to fix your IG logging issues. So, continue reading!
Why cant I log into Instagram?
Do you want to fix the login issue of your Instagram account? If so, then before finding a solution we have to know the possible reasons behind the problem. So, we might reach an exact solution to your problem. in this section, I’m going to break down different possible reasons why cant I log in to Instagram.
Incorrect username and password
Sometimes, we mistakenly put space while writing a password or username, thus failing to log in. But stay calm, as that would not be an issue for you as it can easily be reset.
Internet not working?
Keep in mind that having the correct password does not mean anything if there is no internet connection. Always check it first.
There is also a possibility that your internet is fine but Instagram is still not working. In these scenarios, it might be Instagram itself has slowed down.
Maybe your account has been disabled by Instagram
Perhaps you logged in from a new device too quickly or liked too many posts too quickly. Thus, it might decide to lock you out of your account.
Two-factor authentication Trouble
It has also been seen that the two-factor authentication process may make logging in a bit tough. Although this feature adds extra layers of security, making it vulnerable. However, if you aren’t able to receive the verification, it is similar to having another lock with no key.
Outdated apps
Even if all is well and good, having an outdated app can mess up things. Consider it like a video game; it never runs well when played on an old version; try updating it.
How to troubleshoot Instagram login issues?
I can see you want to get back into your Instagram account and those login problems must be very annoying. So, let’s get started on a thorough and detailed explanation of how to troubleshoot your login problems;
i) Ensure that you have the correct login information
Keep in mind that man is made to mistakes. So, it’s most likely that you may misspell a username or password. Let’s see how you can resolve this issue;
Look for mistakes: Firstly, you have to double-check your entered username and password. Be sure that you have used the proper case usage i.e. uppercase or lowercase. Moreover, check whether you have entered space while typing or not.
Change your password: secondly, if you do not remember the password and have any doubt then the best thing is to change it. So, simply follow the below-mentioned steps;
Step1. Open the Instagram application or Instagram website > Forgot password button.
Step2. Now, input the email address, username, or phone number linked to your account. You will instantly receive an email from Instagram. You just click on Reset password and it will take you to a new window asking you to set a new password.
ii) Check your internet connection
Keep in mind that you can access your Instagram account only with a stable internet connection. So, follow these points!
- Check Other Applications/Websites: First of all, Try to open new applications or websites to check if they work.
- Change Connection Type: Now, if you find that your internet has slowed down, then try these tricks. For instance; if you are using Wi-Fi then switch to mobile data, and do the opposite if applicable.
- Turn off and Restart Your Router or Device: Moreover, connectivity issues can sometimes be resolved simply by turning off and restarting your router or device.
iii) Check whether the Instagram App is updated or not
As we discussed in the previous section, using an older version of Instagram can potentially result in login complications. So, follow these steps to get an updated version!
- For Android users:
First of all, go to the Google Play store.
Now, click on the three horizontal bars located on the top left side of the screen.
Finally, tap on My Apps & Games. If Instagram shows up in the “Update” list, select “Update.”
- For iOS users:
Firstly, open the App Store. Then, click the profile icon in the upper right corner.
Now, check below for Instagram in Available Updates. If present, click Update.
iv) Clear Android App cache and data
Moreover, a full cache can sometimes lead to the malfunction of the application. So, to clear app cache data, try out these simple steps;
First, Take your phone and open your device’s Settings.
Then, you have to go to Apps or Application Manager. From there, you have to locate and click on Instagram.
Now, click on Storage. Then, you need to select Clear Cache > Clear Data. Finally, restart your device and attempt to log in again.
vi) See server status for Instagram
Troubleshoot Issues on Downdetector: A good place to start is Downdetector’s Instagram page. Check other users’ stories to see if any problems have been reported. If so, then, just calm down! it’s not you, but IG itself and it could solve this issue within hours.
Official Instagram Channels: Moreover, keep an eye on Instagram’s official Twitter page for any news regarding service outages.
vii) Check if your account is disabled or hacked
As we discussed in the earlier section your account may be disabled if you have breached Instagram’s regulations. So, follow these instructions to mitigate this type of issue!
Check for account violation emails: First of all, you have to check whether you have received any notifications from Instagram concerning breaches of accounts.
Follow Instagram’s recovery Instructions: So, now if you see the notification regarding your account disabling. Then you have to use the Instagram recovery account feature to gain access to your account again.
viii) Uninstall and reinstall the Instagram application
You know I found this solution very effective, so I would also suggest you uninstall and reinstall the Instagram application. Hopefully, it would remove all the bugs and streamline the process.
ix) Contact Instagram Support
If after trying all the above-mentioned solutions, you still receive the same error and cannot log in. Then the last option that remains is to seek Instagram support.
First of all, Go to the Instagram Help Center. From the login page, you have to select “Need more help”. Now, answer the questions to file a report about your login troubles.
Keep in mind that having patience is essential. If you follow these steps in sequence, you will likely be able to fix the login problems and return to enjoying Instagram.
Solve Instagram login issues and prevent future hassles!
Fixing Instagram login problems on different devices
In this section, I’m gonna provide you with a detailed step-by-step guideline about Instagram fixing login issues. The best part is that here you will find instructions for both mobile and desktop devices.
➔ Instagram log in issues on Mobile devices (iPhone & Android):
Although I have discussed in detail mitigating login issues on mobile devices. So, here, I’ll provide you just a summary of what I have discussed earlier, the first piece of advice is to check your internet connection, update the app, or even change your password.
If that fails to work, for Android users, clearing the app cache works wonders and if you are an iPhone user, then reinstallation is the solution. Trust me, within minutes, you will log in again. Otherwise, you can contact the Instagram help centre.
➔ Instagram login issues on desktop:
Now, if you are trying to log in through your computer, the procedure changes slightly. But don’t worry; it’s just as simple to solve.
Refresh the page and restart your browser
The first thing you should do is refresh the page. If that fails to solve the issue, closing the browser and reopening it before trying again does the trick.
Clear your browser cache
Additionally, Instagram’s failure to load can be a result of stored data, also known as cache and cookies.
- To clear the Cache on Google Chrome:
Step1. Firstly, you would press Ctrl + Shift + Delete together. It will delete the cache on Windows. On the other hand, for Mac, you have to use Command + Shift + Delete.
Step2. Now, pick Cached images and files and click on Clear Data. Then try logging in and restart your browser.
Use incognito mode
If the original suggestion did not work, you can try logging in from an incognito window. For instance:
On Chrome, use the shortcut Ctrl + Shift + N. However, if you are a Mac user, then press Command + Shift + N.
Disable browser extensions
Keep in mind some extensions, such as ad blockers or VPNs, may affect your Instagram as well. So, first of all, disable all these types of extensions and then test logging in to your Instagram account.
Moreover, there is also the possibility that Instagram itself has issues. So, you can check its official channels for getting updates.
Preventing Instagram login problems for your kids in the future
Instagram is a very engaging and interactive social media platform which is why most of the youth including kids are using this. But when your kids find a login issue they may get mentally disturbed as they have spent a lot of time getting followers.
If you are a parent, then I must say safe Instagram usage and protection against any login complications must be your top priority, Here, I’m providing you with some pro tips to help set up strong measures.
Use strong passwords and enable two-factor authentication:
First of all, keep in mind that having a strong password for your child’s Instagram account is absolutely crucial. A strong password is a secret combination that prevents others from accessing their account. So, use letters along with numbers and symbols to create a strong password.
Furthermore, enabling two-step verification adds more security. Even if someone figures out the password, they cannot gain access without a special code sent to your child’s phone.
Update Instagram regularly:
Well! Updating the Instagram app is like refreshing it. The reason is that it eliminates glitches and helps things function more effectively.
Limit Instagram access on unknown devices:
Knowing how and where your child is logging into Instagram is highly recommended. If your child is trying to access their account using a friend’s phone or a shared public computer, it is probably not safe. Go to 2-authentification > then choose additional methods > then choose Login request notification and switch it on. Now, if your kid try to log in from other device, you will get a notification and can block access of new device.
However, if you want to closely monitor your kid’s Instagram account, then you can use the FlashGet Kids parental control app. This is specially designed to ensure your kid’s digital safety. It has the following features;
- Daily usage report: This feature will tell you how many hours your kid uses Instagram and at what time of the day.
- Screen time limit: If you think your kid is using too much Instagram, you can set a daily time limit on it like 5 minutes or 1 hour daily, after which the app will close automatically and won’t open until the next day.
- App blocker: With this function, you can block Instagram permanently.
- Website filter: You may think that your kid will access Instagram from Chrome, but with the FlashGet kids website filter, that won’t happen.
- Screen Mirroring: If you wanna see what your kid doing on Instagram, you can mirror their phone screen to yours, without them knowing.
- Keyword detector: Let’s say your kid is talking to somebody or talking about something bad, you can add a list of words in FlashGet kids, and if your kid types it, you will get an instant alert on your phone.
Conclusion
In a nutshell, if you can’t log in to your Instagram account, first of all, don’t panic. And try to find out the solution. There may be many reasons like incorrect usernames and passwords, internet issues, server issues, outdated versions, and many more. So, you can follow the above-discussed guidelines. Hopefully, you’ll be able to fix your Instagram login issues.
Moreover, being a parent I would suggest you Install the FlashGet Kids parental control app to have control over your kid’s mobile usage.
