Do you get annoyed when WhatsApp call shows as “unavailable” exactly when you need them? If yes, then this blog is for you. Besides you, a lot of people are facing this issue that blocks important calls from going through. If you are searching for reasons why WhatsApp calls unavailable appears on the screen and how to fix it swiftly, this blog will help you. Let’s try to solve this issue right now. Just keep reading!
What does “unavailable” mean on a WhatsApp call?
“When WhatsApp displays ‘Unavailable,’ it means that the application cannot reach the individual you are calling.”
To be simpler, when WhatsApp says Unavailable, it simply means your call cannot go through. This does not always mean that the person has blocked you. Instead, it points towards something that is hindering the call from going through.
It seems like you are trying to call someone whose phone is off. In this case, the application understands that it won’t be able to reach the user, and thus displays the unavailable message. Apart from this, let’s discuss the common situations in which you can face the term “unavailable” on your phone screen.
Common situations when this happens
- The person is offline: If the person’s mobile device is offline, WhatsApp won’t be able to connect the call.
- They have blocked you: No calls will get through to the person who has blocked you, as it will simply display the notification “Unavailable.”
- Poor network connection: If your or another person’s network connection, then you will face the “unavailable” issue.
- Phone is switched off or in aeroplane mode: Moreover, the phone will not go through if the other person’s phone is off or in aeroplane mode.
- App restrictions or battery saver modes: Can you guess? The app restrictions or battery saver modes also limit WhatsApp’s full functionality, so the caller can receive the “unavailable” message.
- They uninstalled WhatsApp: If an individual deletes the app, they will not be able to receive calls.
Use parental controls to supervise your kids WhatsApp use
Why are WhatsApp calls unavailable?
First, it is necessary to explain what the main reason behind receiving such messages is. So, let’s talk about the common causes of WhatsApp calls being unavailable.
➢Poor internet connection
One of the main reasons for failed WhatsApp calls is a poor internet connection. As WhatsApp relies completely on an internet connection, you should ensure your Wi-fi or mobile data connection is high.
➢App restrictions
A few of your phone settings might restrict WhatsApp from performing at its full potential. If you have disabled background data or app permissions, then it will restrict most of the functions of WhatsApp. Additionally, as we already discussed, battery saver or data saver options may interfere with WhatsApp calls.
➢Outdated WhatsApp version
One of the reasons behind the unavailable of WhatsApp calls is the outdated version of WhatsApp. New updates optimise the application’s workflow by eliminating existing faults. Therefore, if you are using the older version of the app, it is most likely unable to support calls. So, you should keep your WhatsApp updated to avoid these issues.
➢Contact blocking
If the user has blocked you on all social media platforms, it will restrict the calls, and messages will not go through. Rather, you will receive the “Unavailable” response. This type of blocking eliminates access to both messages and calls.
➢Server issues or maintenance
Sometimes, WhatsApp servers could either be down or undergoing maintenance. In such scenarios, it will disable the calling functionalities for everyone, everywhere.
How to fix WhatsApp calls unavailable?
When you see the message “WhatsApp call unavailable,” it can be quite annoying. Fortunately, the solution is often straightforward. Just follow these easy instructions to enable your call again. Let’s discuss them:
i. Check your internet connection
Keep in mind! You should always check your internet connection. You know a strong and stable connection is always needed for calls via WhatsApp. If you are on Wi-Fi, consider switching to mobile data or vice versa.
Remember! Don’t forget to check other apps as well. Restarting your router can help, too. If you keep your internet connection stable, you will avoid unavailable WhatsApp call issues.
ii. Update WhatsApp
Pay attention that you don’t have to forget to look at your WhatsApp version; it should be the latest one. You should go to the app store and click on the update button. Usually, updates boost performance and reduce the errors that may be blocking your calls.
iii. Restart your phone
Sometimes, your phone might need a reset. Just turn it off, wait a couple of seconds, then turn it back on. This refreshes the system and fixes small issues with your apps like WhatsApp.
iv. Reinstall WhatsApp
If restarting does not work, another option is to uninstall WhatsApp and reinstall it. Before you do that, save your messages by backing up your chats in the app settings. After that, uninstall WhatsApp and download it again from the app store. Doing this may fix some hidden problems within the app.
v. Check app permissions
To facilitate calls through WhatsApp, the app requires your permission to access the internet, microphone, and camera on your smartphone. You can enable these features by navigating to Settings –> Apps –> WhatsApp –> Permissions. If the necessary permissions are not allowed, calls may not work.
vi. Check VPN and network settings
If you are using a VPN, check the VPN and network settings. Often, VPNs tend to block the calling functionalities in WhatsApp. So, you should try to disable your VPN and check if you are able to make the call. Alternatively, you can try resetting your network settings, but make sure that you have removed your saved Wi-Fi networks.
Is WhatsApp video call 100% safe?
A question can arise in your mind: Is WhatsApp video call 100% safe, right? Yes, to some extent. WhatsApp video calls are safe, we can say. Moreover, in the free opportunity, you are given utmost safety.
➔Strong privacy with end-to-end encryption
End-to-end encryption is present for all calls, including video calls, through WhatsApp. It essentially means that only you and the person on the receiving end of the call can see or hear what is said. Even WhatsApp cannot access the calls and messages.
As far as your conversations are concerned, hackers, spies, and even WhatsApp itself cannot break security. Hence, WhatsApp video calls are one of the safest methods of online communication. But like any online activity, there’s always a chance for risk. Let us discuss why.
➔Why not 100% safe?
No application or website is completely safe, even with good encryption. Certain dangers come from outside the app itself, primarily from user behaviour. For example, if someone steals your smartphone or hacks your account, he/she could potentially listen to your calls or read your messages.
➔Common risks and scams
Some scams include sending fake WhatsApp calls where scammers act like trustworthy faces. Others can share documents or URLs which contain viruses. These possibilities aren’t the responsibility of WhatsApp, but they can take place as a result of your negligence.
Furthermore, if hackers get control of your mobile device, they might attempt to intercept your calls with external software.
How to protect yourself?
Don’t worry, there are still ways in which you can keep your WhatsApp video calls safe:
- You should avoid calls from unknown numbers.
- Always keep in mind, you should not share your sensitive or personal details on a call.
- You should always turn on your two-step verification for your WhatsApp account.
- Regularly update your device and app software.
- Always remain alert about which files or links you open.
Do WhatsApp calls have scammers?
Yes, WhatsApp calls are quite often used by Scammers. Just like other phone apps, WhatsApp isn’t completely free of scams. Let’s talk about how scammers do that and discuss some come scams, so keep in touch!
➔Tactics used by scammers
A well-known method of scamming is that the scammers pretend to be your known or a trusted business person. Not only does WhatsApp support, but even your bank would be scammed. Their sole purpose is to recover sensitive information like passwords and bank details.
And the other way, they send links during calls. You know, these links might have malware or viruses. Apart from this, some scammers suggest that you download fake applications which take all of their data.
➔Warning signs to watch out for
Below are some of the red flags that are clear signs to show a caller may be a scammer.
- They ask for personal or banking information.
- They call from unknown numbers.
- Moreover, they create a sense of urgency. For example, say there is an emergency.
- Furthermore, they ask you to click links or install apps.
- If you ever find yourself in a situation such as this one, the best decision is to report the number.
➔Examples of scams involving WhatsApp calls
One of the most common ones is the “verification code trick.” A scammer calls you pretending to be from WhatsApp Support and tries to get the verification code sent to your phone. If you give this verification code to them, they can take over your account.
Another one is the fake gift call. These calls are always fake. Yes, they will tell you that you have a gift or even cash, but you’ll have to pay a claim fee.
How to stay safe from scammers?
If you want to stay safe from these scammers, you have to follow the following suggestions, let’s talk about them:
- Always remember, never share your verification codes.
- Keep in mind, do not provide any personal or financial information during calls.
- Do not answer calls from unfamiliar numbers if they appear suspicious.
- You should always report suspicious scam calls directly to WhatsApp.
How to protect your teens from unsafe WhatsApp calls?
Keeping your teens safe on WhatsApp voice calls is very important these days. Most teens chat with their friends using WhatsApp, but they can sometimes get unexpected attention from scammers or strangers. Luckily, there are easy solutions to safeguard them.
➢Use parental controls
As an example, parents can make use of parental control apps such as FlashGet Kids. This tool allows parents to supervise their kids’ phone activities. It monitors who your teen interacts with and sends notifications if anything looks suspicious. Some of the most exciting features of FlashGet include;
- Live Monitoring
- App Blocker
- Screen time
- Notification
- Location Tracker
- Geofencing and many more.
➔ Why FlashGet Kids is a good choice
FlashGet Kids makes the purpose of protecting teens simpler. Parents can oversee their teens’ activity on the phone without disturbing their privacy. Hence, the app promotes healthy digital use and relief for families.
➢Adjust WhatsApp safety settings
In addition, make sure that you check the privacy and safety settings on your teen’s WhatsApp account. For instance, change the ‘Last Seen’ and ‘Profile Photo’ features to ‘Contacts Only’. By doing this, outsiders cannot see your details. Also, make sure you have enabled the setting to allow blocking and reporting of unknown contacts.
➢ Educate teens about risks
Last but not least, explain the dangers that come with using WhatsApp calls to your teens. You should advise them not to pick up calls from unknown contacts. Moreover, tell them that they don’t have to share any personal information or verification codes. When teens know about the harms, they remain careful and are smart with their choices.
➢ Use WhatsApp privacy features
WhatsApp offers privacy settings, such as restricted checklists that teenagers can mute or block. You should assist them in utilising these features so that their experiences with the app avoid stress and they remain safe.
FAQs
Messages over WhatsApp use relatively low amounts of internet compared to calls. Therefore, if there is weak or unstable internet, calls will not go through or show “unavailable,” even though the texts go through without issues.
No, all calls made over WhatsApp are private and require end-to-end encryption, meaning anyone else cannot access them. Only you and the person you’re calling listen to or view the call. No one else, not even WhatsApp, can listen to or view your calls.
You know Calls over WhatsApp are encrypted, so they’re very secure. However, if your phone is compromised or your account has been hacked, it is possible to access any recordings of those calls.
