Orders & Payments

Why no discount at subscription checkout? Causes and solutions
2025-05-13

kidcaring
ORDERS & PAYMENTS
When purchasing a subscription, some users may notice that the price displayed during payment does not reflect the promotional discount. Here's why this happens and what you can do: Discounts apply only to the first billing cycle Today Price: This indicates the amount you'll pay for the first billing cycle, including any applicable discounts. Starting Price: This shows the amount for automatic renewal in the next billing cycle, which will be at the standard rate. FlashGet Kids offers discounts exclusively for the first billing cycle. Upon renewal, the subscription reverts to the standard price. Therefore, during payment, the pop-up will…
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How to get your Transaction ID?
2024-12-19

kidcaring
ORDERS & PAYMENTS
The transaction ID is a unique identifier associated with purchases made through Google Play. It begins with "GPA" followed by a string of numbers and letters. This transaction ID is generated for every transaction you make on Google Play. If you successfully purchased FlashGet Kids Premium via Google Play but have not activated it, providing the GPA ID to our customer support team allows them to track and verify your purchase when resolving issues like activation or other related issues. How to find your Transaction ID on Google Play Store? The GPA ID appears in the transaction details of your…
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How to subscribe FlashGet Kids for parent?
2023-09-25

kidcaring
ORDERS & PAYMENTS
Thanks for your trust! This is a guide to show you how to subscribe FlashGet Kids for parent. At present, you can subscribe the premium edition on Apple Store, Google Play, or Pricing on FlashGet Kids Website. Follow the steps below and get premium features right now! How to subscribe FlashGet Kids for parent on Apple Store? If you are using an iPhone, please follow the instruction below: Step 1: Open FlashGet Kids for parent on iOS. Step 2: Tap "Me" on the bottom right, and then tap "Subscribe". Step 3: Select a subscription plan and tap the bottom purple…
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What to do if you can't receive the verification code when registering an account?
2023-08-29

kidcaring
ORDERS & PAYMENTS
Receiving the verification code is a crucial way to register a new account. If someone can't receive the verification code, registering can be troubling. Luckily, fixing this problem can be easy. What to do if you can't receive a verification code? If you currently can't receive the verification code when registering a new account on FlashGet Kids for parent, follow the methods below to complete it on your phone. Method 1. Please make sure you are using the correct and valid e-mail address. If the e-mail address you enter is correct and valid, you may check whether verification code mail…
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How to manage/cancel my FlashGet Kids subscription?
2023-04-10

kidcaring
ORDERS & PAYMENTS
Once you have purchased FlashGet Kids, you can view and manage your subscription, including checking when it will automatically renew, how to cancel it, etc., using the following methods. How to manage subscription? Please manage your subscription according to your payment method at the time. How to manage subscription on Google Play? If you subscribe to the FlashGet Kids service via Google Pay on your Android device, you have to manage it in Play Store. By following these steps: Open Play Store Click on your account, Go to Payments and Subscriptions > Subscriptions. Find FlashGet Kids for parent and you can manage…
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Why has my FlashGet Kids for parent account been frozen?
2023-04-09

kidcaring
ORDERS & PAYMENTS
You are receiving "frozen account" message because your FlashGet Kids for parent subscription has expired. What are the effects of a frozen account? When your account is frozen, you can still view all your history. However, you will not be able to access the following: View the remote camera View the device screen Listen to the live audio Receive alarms View the new notifications Check the list of installed apps Limit the app usage View the live location Re-subscribe to FlashGet Kids for parent Please reactivate your subscription if you need to continue using the service offered by FlashGet Kids…
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