Troubleshooting for child's device

How to enable "Display pop-ups from the background" on FlashGet Kids for child on Huawei?
2023-09-21
by kidcaring
TROUBLESHOOTING FOR CHILD'S DEVICE
Turning on "Display pop-ups from the background" permission on FlashGet Kids for child can help use child's app. So, it is important to enable "Display pop-ups from the background" on FlashGet Kids for child on Huawei. What happens if "Display pop-ups from the background" is not enabled? Permission "Display pop-ups from the background" matter on FlashGet Kids for child. It is important to enable this permission. Disabling it will cause some issues: Your child can uninstall FlashGet Kids for child on their phone. Your child can disable FlashGet Kids for child's other permissions. It may cause relevant features cannot work.…
Read More Leave a comment
Why can't my child's phone return to the home page?
2023-08-01
by kidcaring
TROUBLESHOOTING FOR CHILD'S DEVICE
When the "Display pop-up windows while running in the background" permission is disabled on the child's phone, your child's phone might happen it can't return to the home page. How to fix the phone that can't return to the home page? Head to your phone > "FlashGet kids" > "Usage limits," and ensure that all the limitations have been disabled. After following the steps, go to the child's phone, and you can find that the "Return to home page" settings start to work. Aftering fixing the "Return to home page," you need to enable the "Usage Limits" so that you…
Read More Leave a comment
What to do if the App/Screen Time Limits stop working?
2023-08-01
by kidcaring
TROUBLESHOOTING FOR CHILD'S DEVICE
On the lower Android version devices, sometimes system permission will be disabled automatically. And it will disable the App/Screen Time Limits feature. How to fix the App/Screen Time Limits features work again? Here are the steps you can follow: Go to the "Settings" of your child's phone > "Application"/ "Apps" > "FlashGet Kids" > "Permissions." Find and turn on the relevant permission. Due to the different phone brands and operating systems, the pop-up window permission name might use different names. Here are some permission names for your reference. Please ensure that permission of your child's phone has been enabled (all…
Read More Leave a comment
What to do if the FlashGet Kids for child app permissions are turned off automatically?
2023-08-01
by kidcaring
TROUBLESHOOTING FOR CHILD'S DEVICE
To ensure that the FlashGet Kids for child permissions won't stop automatically, the "Remove permissions if app is unused" permission" should be turned off on Android 12 and later Samsung, Pixel devices. Here are the steps you can do: For most Android devices: Head to "Settings" > "Apps" > "FlashGet Kids." Turn off the option "Remove permissions if app is unused." Or enable the option if it's called "keep the permissions when unused.") If you're using Xiaomi devices: You can follow the steps mentioned below" Go to "Settings" > "Apps" > "Manage apps." find and tap on "FlashGet Kids. Click…
Read More Leave a comment
Why can't I grant Notification Access and Accessibility Permission in FlashGet Kids for child?
2023-07-28
by kidcaring
TROUBLESHOOTING FOR CHILD'S DEVICE
For users using Android 13, you will receive a pop-up notification below when trying to grant Notification Access/Accessibility Permission (Restricted settings: For your security, this setting is currently unavailable.): How to fix Restricted setting For most Android devices: To grant Notification Access/Accessibility Permission, you need to enable Allow restricted settings in FlashGet Kids for child first. Head to the Settings of the phone > "Application" > "See all XX apps" > "FlashGet Kids." Click the " ⋮ " button on the upper right corner of the settings. Tap "Allow restricted settings." If you're using Xiaomi devices: Head to "Settings" >…
Read More Leave a comment
How to keep FlashGet Kids running in background on Android?
2023-04-03
by kidcaring
TROUBLESHOOTING FOR CHILD'S DEVICE
Technically, it's essential to keep FlashGet Kids for child process running on the background of the device because maintaining its usage works. Note: Please check the instructions below to set up FlashGet Kids for child on your devices, if you use the following Android brand devices. How to keep FlashGet Kids running in the background on Huawei? How to keep FlashGet Kids running in the background on Samsung? How to keep FlashGet Kids running in the background on Xiaomi? How to keep FlashGet Kids running in the background on vivo? How to keep FlashGet Kids running in the background on OPPO?…
Read More Leave a comment