Subscriptions are among the most important factors many Apple users find difficult to manage and protect for their children. Apple offers multiple options that facilitate this process, including uncomplicated refund options and the Ask-to-Buy system. Here we will explain how to request an Apple subscription refund and describe how to use and configure the Ask to Buy feature to manage family sharing.
Can Apple refuse a refund?
Yes, it is legal for Apple to refuse a refund under some conditions. Apple subscription refund is usually allowed if the user applied for it shortly after using the service or within a short time after an accidental purchase while experiencing technical issues with the service. Apple retains the right to reject any refund claims through its refund policy if the claims are fake the service has been utilized to the maximum extent, or if the refund claims are made after the said refund period. All decisions are made on a case-by-case basis depending on Apple’s refund policy guidelines.
How to request a refund for Apple subscriptions?
It is possible to cancel your Apple Subscription and ask for your money refund back within 8 steps. Here’s how you can do it:
Sign in to reportaproblem.apple.com with your Apple ID.
Tap “I’d like to” > “Request a refund.”
Choose the reason for the refund > “Next.”
Choose the app, subscription, or other item, > “Submit.”
Note: If you were charged for a subscription you don’t want, you can also cancel the subscription.
How to request an Apple payment refund for unauthorized child purchases?
If your child has purchased without your permission on Apple devices, you can request a subscription refund by following these steps.
Visit reportaproblem. apple. com and login with your account or an Apple ID.
Go through the list of your recent transactions with your child to locate the purchase that was made without permission.
Click on the ‘Report a Problem‘ button next to the particular transaction in question.
Choose “Didn’t authorize this purchase” in the dropdown list. If there are any additional details, you can say it was a child’s bill without your permission.
Complete the information provided in the form below and press submit.
Note: Apple usually needs 24 to 48 hours for an update on your request, and they will be communicating the final decision to you through your email.
How to turn on or turn Off Ask-to-Buy?
It is crucial to guide the children’s purchases, and thus, the ability to turn on or off Ask-to-Buy on Apple devices is incredibly helpful.
Here’s how to turn on Ask-to-Buy:
Go to Settings on your iPhone or iPad
Next, go down to the access of Apple ID options> “Family Sharing” > “Ask To Buy.”
Tap “Turn On Ask to Buy” to continue.
Select the icon under the account of the child you want to Allow Ask To Buy.
Turn on Ask to Buy to ensure the toggle turns green.
Turn off Ask-to-Buy
First, from your settings menu, tap on your name > “Family Sharing.”
Tap Ask to buy.
Select your child.
Turn off the Ask To Buy toggle.
Where to find your ask-to-buy requests?
Ask-to-Buy is part of the Family Sharing service, in which parents or guardians can monitor, manage, and approve purchases that their children make on an Apple device. You can find your ask-to-buy requests in Messages or the Notification Center.
Looking for notifications related to ask-to-buy requests can help you better manage the purchases made by your child. These notifications will appear when your child attempts to make a purchase that requires approval. You can also interact with this notification to find more specific information about the transaction being sought. This covers details on the app or other content being downloaded, the cost of the download, and the Apple ID used in the download process. And, there are options to approve or decline the purchase on the notifications.
Here’s how you can open the Notification Center to find ask-to-buy requests.
At the top of the screen, swipe downwards to access the Notification Centre of your iPhone or iPad.
Or you can swipe up from the middle of the screen from the Lock Screen.
Also, you can:
Open the app called Settings on your iPhone or iPad.
Scroll down to the very top of the left menu, and find your name. Tap on it will take you to the menu related to your Apple ID.
Under the Apple ID, Family sharing, you can see a summary of the family members with requests.
Search for the information to obtain “Purchase Approvals” or the “Ask-to-Buy requests. “
Here, you can see the list of all pending requests made by your child. You can also opt to set up notifications on your device for new messages and requests.
How can a child request with ask-to-buy?
Ask-to-buy offers parents permission to control what their children purchase and children can have the freedom to purchase the apps or things that they want to buy under such controls. Here is how.
For instance, in the App Store, iTunes Store, or Apple Books, if the child attempts to buy an app or in-app content/media.
Tap the price or download button of the app, and then enter the passcode set on your Apple ID.
Note: For Apple Watch users, please double-click the side button and type in the passcode.
And then tap Ask.
Note: If your parents are nearby, choose “approve it in person,” and they can approve the purchase from your device. However, if the parents are not nearby, a permission request will be generated automatically.
Once the child chooses the product that he/she wishes to buy, parents will receive the message that their request to buy the product has been forwarded to the family manager. This message may contain details on the item being asked and its corresponding cost.
The child must wait to be attended by the parent or guardian to consider the request and/or decide to allow or cancel the purchase.
Once the purchase process is completed, the app will be automatically downloaded on the child’s phone.
If parents reject the Ask to Buy, the child will receive a declined message.
If the request is granted, the created purchase, both the child and the organizer of the family can observe the purchase made in the history associated with the child. This renders parents in a position to monitor and have control over what their child is spending as well as the content they consume.
How to approve or disapprove of what your child buys?
It is easy to ”approve or ”disapprove what your child wants to buy through the Ask-to-Buy application on Apple devices. Here’s how:
If you are the parent or the family organizer, you will receive a notice on your device when your child wants to buy something using Ask-to-Buy. This can contain information about the item in question and the amount of money required to purchase it.
Open the notification to see the purchases message on your iPhone. You can also access these notifications from the Notification Bar on your device.
Note: If you can’t find your Ask to Buy notification, you can find the request in Messages. If you failed to Find them in Messages, please check the notification center
Please spend time reading the notification. This means the name of the item your child wants to buy, how much it costs, and sometimes, your child may have included some more details.
There will be two choices for the notifications: Accept or decline the purchase. If you agree to the purchase, sign in with your Apple ID and password to make the purchase.
Some notifications may contain a possibility of giving feedback and/or chatting with your child about the purchase request. This can be helpful when attempting to explain why a certain purchase was denied or when speaking about other options.
This way, when parents agree to the purchase, both you and your child can see it in the purchase history. This makes it easier to keep track of the financial expenses and everyone will be held to account.
You can also set spending controls or restrictions within the Family Sharing options to make purchases, for example. This makes it possible to monitor and control your child’s spending pattern even outside his/her own discretion.
How to monitor app or content purchases by your child?
To monitor app or content purchases by your child, you can use various built-in features provided by operating systems like iOS and Android. Introducing a notification feature for this purpose can help parents stay informed and manage their child’s spending effectively.
- Download the FlashGet Kids app on parent’s device.
- Install FlashGet Kids app on child’s device.
- Get and register a FlashGet account.
- Bind Kid’s device to parent’s device.
- Give necessary permissions to set up FlashGet Kids for child app.
- Set up relevant features on the dashboard.
