When you use our products and services, you may occasionally encounter some technical problems or errors. We suggest you provide error logs for the application to help us diagnose the problem faster and offer an effective solution. Rest assured that sending error logs is a simple process. Please follow the steps below to help us serve you better. How to send error logs on FlashGet Kids for parent Open FlashGet Kids for parent on the parent's phone, click on "Me" - "About us" in the bottom right corner. Select "Send Error Logs" and click "OK" in the pop-up prompt. Then, wait…
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- How to turn on User Usage Permission on your kid's device?To better enhance parents' user experience on FlashGet Kids, it's necessary for parents to turn on User Usage Permission on your Kid's phone. How to turn on User Usage Permission on your kid's device? Step1. Go to "Settings" > "Apps" > "Special app access." Step 2. Scroll and find "Usage access." Step 3. Tap "FlashGet Kids" and Turn on "Permit usage access.
- How to turn on Device Admin Permission on your kid's device?Device Admin permission is important for parents to use FlashGet kids. It could better support FlashGet kids features. How to turn on Device Admin Permission on your Kid's device? Follow the steps below. Step 1. Head over to "Settings" > "Security & Privacy." Find and tap "More security & privacy" under other settings. Step 2. Find and click "Device admin apps" > "FlashGet Kids. Step 3. Tap "Activate this device admin app" to turn on Device Admin permission.
- How to ignore Battery Optimization on your Kid's device?Usually, Battery Optimization is an option for saving phone battery power. However, ignoring Battery Optimization could better support FlashGet kids' runs on your kid's phone. How to ignore Battery Optimiazation On your Kid's device? To ignore Battery Optimization, you could follow the steps below. Step 1. Use any browser to visit https://flashget.kids/openkids to open FlashGet Kids for child. Step 2 . Tap "Ignore Battery Optimization" under keep running in the background. Step 3 Tap "Allow" when it appears "Let app always run in background?" What to do when you accidentally tap "Deny" on Ignore Battery Optimization? Step 1. Go to…
- How to turn on Call Logs Permission on your kid's device?Call Logs provide a history of incoming, outgoing, and missed calls. And Call Logs Permission enables apps to read phone calls history. To better support FlashGet Kids features, it's important for parents to turn on Call Logs Permissions on your kid's device. How to turn on Call Logs Permission? You can turn on Call Logs Permission easily. Follow the steps below to turn on Call Logs Permission. Step 1. Open FlashGet Kids for child via https://flashget.kids/openkid Step 2. Tap "Call Logs Permission" to turn on Call Logs Permission on FlashGet Kids for child. Step 3. Tap "Allow" When pop-up windows…
- How to turn on Notifications permission on your kid's device?Turning on Notifications permission on your kid's device could help you better use FlashGet Kids features. How to turn on Notifications permission on your kid's device? Follow the steps below to turn on Notifications permission. Step 1. Go to "Settings" > "Apps" > "FlashGet Kids." Step 2. Tap "Permissions." Step 3. Find and tap"Notifications" and then turn on "All FlashGet Kids notifications." If you have any questions, feel free to contact us at support@flashget.com
- How to turn on Microphone permission on your kid's device?Microphone permission is important for parents to use FlashGet Kids. So parents need to turn on Microphone permission to ensure its usage. How to turn on Microphone permission on your kid's device? Follow the steps below to turn on Microphone permission. Step 1. Go to "Settings" > "Apps" > "FlashGet Kids." Step 2. Tap "Permissions." Step 3. Find and tap "Microphone" and then tap "Allow only while using the app." If you have any questions, feel free to contact us at support@flashget.com
- How to turn on Location permission on your kid's device?Turning on Location permission on your kids device could help you better use FlashGet Kids Location tracker features. How to turn on Location permission on your kid's device? Follow the steps below to turn on Location permission. Step 1. Go to "Settings" > "Apps" > "FlashGet Kids." Step 2. Tap "Permissions." Step 3. Find "Location" and then tap "Allow All the Time. If you have any questions, feel free to contact us at support@flashget.com
- What to do if FlashGet Kids Accessibility Permission is not working on your kid's device?Accessibility Permission is important to support FlashGet Kids features. So it's necessary to keep the Accessibility permission on the green toggle on your kid's device. What to do if FlashGet Kids Accessibility permission is not working? Follow the paths to reset Accessibility permission. You can click "Accessibility Permission," then you can redirect to the Accessibility Permission Settings. Different Android devices may vary in Accessibility Permission paths. The two paths to reset Accessibility Permissions are as follows. Tips: Resetting Accessibility Permission will also automatically go back to FlashGet Kids for the child. Path 1 Step 1. Go to "Settings" on the…
- How to "allow pop-ups in the background" on your kid's device?To enable "allow Background pop-ups in the background" on your kid's device, parents can use FlashGet Kids better on their phones. How to "allow background pop-ups in the background" on your kid's phone? Follow the below steps to "allow pop-ups background" on your kid's device. Step 1. Navigate to the "Settings" > "Apps" > "Manage apps." And then find FlashGet Kids for child on your kid's device. Step 2. Tap "Other permissions." Step 3. Tap "Display pop-up windows while running in the background" and "Display pop-up window. And then select "Always allows." for "Display pop-up windows while running in the…