Troubleshooting

How to ignore Battery Optimization on your Kid's device?
2024-03-12
by KidCaring
TROUBLESHOOTING
Usually, Battery Optimization is an option for saving phone battery power. However, ignoring Battery Optimization could better support FlashGet kids' runs on your kid's phone. How to ignore Battery Optimization on your Kid's device? To ignore Battery Optimization, you could follow the steps below. Step 1. Use any browser to visit https://flashget.kids/openkids to open FlashGet Kids for child. Step 2 . Tap "Ignore Battery Optimization" under keep running in the background. Step 3 Tap "Allow" when it appears "Let app always run in background?" What to do when you accidentally tap "Deny" on Ignore Battery Optimization? Step 1. Go to…
Read More Leave a comment
What to do if FlashGet Kids Accessibility Permission is not working on your kid's device?
2024-02-05
by KidCaring
TROUBLESHOOTING
Accessibility Permission is important to support FlashGet Kids features. So it's necessary to keep the Accessibility permission on the green toggle on your kid's device. What to do if FlashGet Kids Accessibility permission is not working? Follow the paths to reset Accessibility permission. You can click "Accessibility Permission," then you can redirect to the Accessibility Permission Settings. Different Android devices may vary in Accessibility Permission paths. The two paths to reset Accessibility Permissions are as follows. Tips: Resetting Accessibility Permission will also automatically go back to FlashGet Kids for the child. Path 1 Step 1. Go to "Settings" on the…
Read More Leave a comment
How to "allow pop-ups in the background" on your kid's device?
2024-02-03
by KidCaring
TROUBLESHOOTING
To enable "allow Background pop-ups in the background" on your kid's device, parents can use FlashGet Kids better on their phones. How to "allow background pop-ups in the background" on your kid's phone? Follow the below steps to "allow pop-ups background" on your kid's device. Step 1. Navigate to the "Settings" > "Apps" > "Manage apps." And then find FlashGet Kids for child on your kid's device. Step 2. Tap "Other permissions." Step 3. Tap "Display pop-up windows while running in the background" and "Display pop-up window. And then select "Always allows." for "Display pop-up windows while running in the…
Read More Leave a comment
How to "allow display over other apps" on your kid's device?
2024-02-02
by KidCaring
TROUBLESHOOTING
Turning on "Allow display over other apps" could display the content on the top, which makes it easy for parents to use FlashGet Kids. How to "allow display over other apps" on your kid's device? Follow the steps to "allow display over other apps." Step 1. Navigate to the "Settings" > "Apps" > "FlashGet Kids." Step 2. And then tap "Permissions." Step 3. Scroll and find "Display over other apps." And Tap "Allow display over other apps" to switch the toggle green. If you have any questions, please contact our Customer Service at help@flashget.com
Read More Leave a comment
How to turn on FlashGet Kids Accessibility Permission on your kid's device?
2023-12-29
by KidCaring
TROUBLESHOOTING
When you open hidden FlashGet Kids on your kid's device, if the grey icon on "Accessibility permission" shows up, it means that you haven't turned on "Accessibility" on your kid's device yet. Turn on FlashGet Kids Accessibility Permission on Kid's device Follow the video below to turn on FlashGet Kids Accessibility Permission. https://www.youtube.com/watch?v=Jg9evtpqsQs You can click "Accessibility Permission," then you can redirect to the Accessibility Permission Settings. After Turning on Accessibility Permission successfully, it will automatically go back to the FlashGet Kids App for the child. Different Android devices may vary in Accessibility Permission paths. You can read the below tutorials for…
Read More Leave a comment
How to update FlashGet Kids for child on your kid's device?
2023-12-27
by KidCaring
TROUBLESHOOTING
FlashGet Kids for child is an app to link with parent's devices. Parents can install FlashGet Kids for child on your kid's device. Regularly updating FlashGet Kids for child can help FlashGet Kids for parent to work normally. What to do if the app notifies you "FlashGet Kids for child" is outdated on parent's device? An old version of FlashGet Kids for child may not support new features. So that's why you need to update the app to the latest version. If the FlashGet Kids on your device notifies you that the "FlashGet Kids for child" is outdated, what you…
Read More Leave a comment
How to keep FlashGet Kids running in the background on OnePlus?
2023-11-02
by KidCaring
TROUBLESHOOTING
FlashGet Kids for child is the complementary part on kids' devices to follow orders from FlashGet Kids for parent on parents' devices. So, how to keep FlashGet Kids for child running in the background on OnePlus? The following steps and screenshots will make your control valid on kids' devices. How to keep FlashGet Kids running in the background on OnePlus devices? Grant the necessary permissions for FlashGet Kids on children's devices Follow the guidance below when you open FlashGet Kids for the first time. 1. Battery settings Go to Settings > Battery. Find Battery Saver and choose Off Go back…
Read More Leave a comment
How to keep FlashGet Kids running in the background on Motorola?
2023-11-01
by KidCaring
TROUBLESHOOTING
Technically, in order to make sure you can use features effectively on your phone, you need to grant some permissions to keep FlashGet Kids app running in the background on your Motorola. Check this tutorial to keep the app running in the background. How to keep FlashGet Kids for child app running in the background on Motorola? Turn on basic phone permissions for FlashGet Kids Follow the steps below when you open FlashGet Kids for the first time (turn on relevant phone permissions that are needed). Motorola phone Settings App Settings Navigate to "Settings" of your phone > "App" >…
Read More Leave a comment
How to enable "Display pop-up windows while running in the background" on FlashGet Kids for child on Xiaomi?
2023-09-22
by KidCaring
TROUBLESHOOTING
Enabling "Display pop-up windows while running in the background" on FlashGet Kids for child on Xiaomi is important. It lets you use different features on FlashGet Kids for parent. So, it is the key to using child's app's features. What happens if "Display pop-up windows while running in the background" is not enabled? The child can uninstall FlashGet Kids for child on their device. The child can disable other permissions on child's app, which may make the relevant features deactivated. Screen Time and App Time Limit will not be working anymore. How to enable "Display pop-up windows while running in…
Read More Leave a comment
How to enable "Background pops-up" on FlashGet Kids for child on vivo?
2023-09-21
by KidCaring
TROUBLESHOOTING
It was turning on "Background pops-up" on FlashGet Kids for child on vivo matters. It lets you use different features on FlashGet Kids for parent. So, it is the key to using child's app's features. What happens if "Background pops-up" is not enabled? Disabling "Background pops-up" on FlashGet Kids for child may causes: The child can uninstall child's app on their device. The child can disable child's app's other permissions, which will cause related features not to work. Screen Time and App Time Limit will not be working anymore. How to enable "Background pops-up on FlashGet Kids for child on…
Read More Leave a comment