Technically, it’s essential to keep FlashGet kids process running on the background of the device because maintaining its usage works. Check this tutorial to keep your Samsung running in the background.
How to keep FlashGet Kids running in the background on Samsung devices?
Enable basic permissions for FlashGet Kids
Follow the step-by-step guide when you open FlashGet Kids(enabled permissions which are needed) for the first time.
What is FlashGet Parental Control and how to set it up?
Tap on Settings on your Samsung device.
Settings and paths might vary from those of your operating systems. You can check different Android versions below.
Settings > Connections
Turn off "WLAN power saving mode" option.
Tap "⋮" button on the upper right corner of the page > Restrict background data > Use data without restrictions, and ensure FlashGet kids has been turned on.
Settings > General management
Go back to Settings > General management.
Battery
1. Ensure the "Power saving" option is turned off.
2. Go to the Background usage limits > Auto run apps, enable "FlashGet Kids."
Make sure the "Block connections" and "Optimise settings" have been disabled
3. Go back to Battery > More battery settings, make sure the "Adaptive battery" option has been disabled.
Memory
Go to Excluded apps, and check if FlashGet Kids is listed in Excluded apps. (tap "+" button then you can add apps)
Smart Manager
Find Smart Manager > tap the"⋮" button on the upper right corner of the page > Automation. Make sure the "Auto optimise daily", "Auto restart at set times," and "Adaptive power saving" options are turned off.
App info
Long press the app icon of FlashGet Kids > Tap “i” icon and go to the info of FlashGet Kids. (or you can go to Settings > Apps > FlashGet Kids)
- WLAN
Turn off "WLAN power saving mode" option.
- Data usage
Tap "⋮" button on the upper right corner of the page > Restrict background data > Use data without restrictions, and ensure FlashGet kids has been turned on.
Settings > General management
Go back to Settings > General management.
Battery
1. Ensure the "Power saving" option is turned off.
2. Go to the Background usage limits > Auto run apps, enable "FlashGet Kids."
Make sure the "Block connections" and "Optimise settings" have been disabled
3. Go back to Battery > More battery settings, make sure the "Adaptive battery" option has been disabled.
Memory
Go to Excluded apps, and check if FlashGet Kids is listed in Excluded apps. (tap "+" button then you can add apps)
Smart Manager
Find Smart Manager > tap the"⋮" button on the upper right corner of the page > Automation. Make sure the "Auto optimise daily", "Auto restart at set times," and "Adaptive power saving" options are turned off.
App info
Long press the app icon of FlashGet Kids > Tap “i” icon and go to the info of FlashGet Kids. (or you can go to Settings > Apps > FlashGet Kids)
- Notifications: turn off "Show notifications".
- Mobile data: turn on "Allow background data usage" and "Use data without restrictions".
- Battery: Choose the "Unrestricted" option.
Settings > Connections > WLAN
Tap the "⋮" button on the upper right corner of the page > "Advanced." Make sure the "WLAN power saving mode" is turn off.
Settings > General management
Memory
Go to Apps to exclude from cleaning, make sure FlashGet Kids has been listed in exclude apps.
Battery
Power Mode: choose the "High performance" option. Make sure the "Adaptive power saving" is turned off.
Power Management:
1. Turn off "Adaptive battery", "Put unused apps to sleep", "Block connections", and "Optimize settings" options.
2. Go to Auto run apps, and check the "FlashGet Kids" option.
Smart Manager
Tap the "⋮" button on the upper right corner of the page > "Advanced". Please make sure "Notifications", "Auto optimization", and "Auto restart" options are turned off.
App info
Long press the app icon of FlashGet Kids > App info. (or you can go to the Settings of your Samsung device > Apps > FlashGet Kids.)
Tap the "⋮" button on the upper right corner of the page > "Advanced." Make sure the "WLAN power saving mode" is turn off.
Settings > General management
Memory
Go to Apps to exclude from cleaning, make sure FlashGet Kids has been listed in exclude apps.
Battery
Power Mode: choose the "High performance" option. Make sure the "Adaptive power saving" is turned off.
Power Management:
1. Turn off "Adaptive battery", "Put unused apps to sleep", "Block connections", and "Optimize settings" options.
2. Go to Auto run apps, and check the "FlashGet Kids" option.
Smart Manager
Tap the "⋮" button on the upper right corner of the page > "Advanced". Please make sure "Notifications", "Auto optimization", and "Auto restart" options are turned off.
App info
Long press the app icon of FlashGet Kids > App info. (or you can go to the Settings of your Samsung device > Apps > FlashGet Kids.)
- Mobile data: turn on "Allow background data usage" and "Use data without restrictions".
- Battery: make sure "Not optimized" is under Optimize battery usage.
- Notification: turn off "Show notifications".
Settings > General management
2. Go to Settings, turn off "Notifications", "Adaptive battery", "Put unused apps to sleep", "Auto disable unused apps", and "Optimize settings" options.
Memory
Tap the "⋮" button on the upper right corner of the page > "Apps that aren't checked.". Ensure FlashGet Kids is in it.
Auto settings
Tap the "⋮" button on the upper right corner of the page > Auto optimization, and please make sure the button has been turned off
Tap the "⋮" button that is on the upper right corner of the page > Auto restart, and please make sure the button has been turned off
App info
Long press the icon of FlashGet Kids > App info. (or you can go to the Settings of your Samsung device > Apps > FlashGet Kids.)
- Battery
2. Go to Settings, turn off "Notifications", "Adaptive battery", "Put unused apps to sleep", "Auto disable unused apps", and "Optimize settings" options.
Memory
Tap the "⋮" button on the upper right corner of the page > "Apps that aren't checked.". Ensure FlashGet Kids is in it.
Auto settings
Tap the "⋮" button on the upper right corner of the page > Auto optimization, and please make sure the button has been turned off
Tap the "⋮" button that is on the upper right corner of the page > Auto restart, and please make sure the button has been turned off
App info
Long press the icon of FlashGet Kids > App info. (or you can go to the Settings of your Samsung device > Apps > FlashGet Kids.)
- Mobile data: Turn on "Allow background data usage" and "Allow app while Data saver on".
- Battery: make sure "Not optimized" is under " Optimize battery usage.
- Notifications: turn off "Show notifications".
Settings > Connections
Go to Wi-Fi > ADVANCED, and choose "Always" in Keep Wi-Fi on during sleep.
Settings > General management > Battery
1. Please make sure the "Optimized" option is under Power mode.
2. Go to Settings, turn off "Notifications," "Adaptive battery," "Put unused apps to sleep," "Auto disable unused apps," and "Optimize settings" options.
Apps > FlashGet Kids
If Optimise battery usage doesn't show "Not optimised," please go back to the Apps page > ⋮ > Special access > Optimise battery usage, make sure FlashGet Kids is unchecked.
Go to Wi-Fi > ADVANCED, and choose "Always" in Keep Wi-Fi on during sleep.
Settings > General management > Battery
1. Please make sure the "Optimized" option is under Power mode.
2. Go to Settings, turn off "Notifications," "Adaptive battery," "Put unused apps to sleep," "Auto disable unused apps," and "Optimize settings" options.
Apps > FlashGet Kids
- Mobile data: turn on "Allow background data usage" and "Allow app while Data saver on".
- Notifications: turn off "Allow notifications".
- Battery: check whether Optimise battery usage shows "Not optimised".
If Optimise battery usage doesn't show "Not optimised," please go back to the Apps page > ⋮ > Special access > Optimise battery usage, make sure FlashGet Kids is unchecked.
Notes:
- Background tasks like RAM and battery will take up a device’s limited resources. So the Android OS system will handle the task killer when memory is low and doesn’t allow you or app developers to control the background task killer. That’s why we can’t keep FlashGet Kids service permanently running in the background.
- Besides, the following special cases can also cause a connection issue:
- Device power-off.
- Flash Kids has been uninstalled.
- The network doesn’t work on the device.