Help Center

How to uninstall the FlashGet Kids?
2023-09-25

kidcaring
HELP CENTER
This is a tutorial on how to uninstall FlashGet Kids software. Whether you are an Android user or an iOS user, you can uninstall the app with one click through the following brief steps. How to uninstall the FlashGet Kids for child on Android devices? Android system has a straightforward software uninstallation operation. Here are the steps to uninstall an app on an Android phone: Note: Uninstalling FlashGet Kids for child is very simple, but you must provide the login password of FlashGet Kids for parent. Users who need to uninstall FlashGet Kids for parent please click to jump to…
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How to enable "Display pop-up windows while running in the background" on FlashGet Kids for child on Xiaomi?
2023-09-22

kidcaring
HELP CENTER
Enabling "Display pop-up windows while running in the background" on FlashGet Kids for Child on Xiaomi is important. It lets you use different features on FlashGet Kids for Parent. So, it is the key to using child's app's features. What happens if "Display pop-up windows while running in the background" is not enabled? The child can uninstall FlashGet Kids for Child on their device. The child can disable other permissions on child's app, which may make the relevant features deactivated. Screen Time and App Time Limit will not be working anymore. How to enable "Display pop-up windows while running in…
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How to enable "Background pops-up" on FlashGet Kids for Child on vivo?
2023-09-21

kidcaring
HELP CENTER
It was turning on "Background pops-up" on FlashGet Kids for Child on vivo matters. It lets you use different features on FlashGet Kids for Parent. So, it is the key to using child's app's features. What happens if "Background pops-up" is not enabled? Disabling "Background pops-up" on FlashGet Kids for Child may causes: The child can uninstall child's app on their device. The child can disable child's app's other permissions, which will cause related features not to work. Screen Time and App Time Limit will not be working anymore. How to enable "Background pops-up on FlashGet Kids for Child on…
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How to enable "Display pop-ups from the background" on FlashGet Kids for Child on Huawei?
2023-09-21

kidcaring
HELP CENTER
Turning on "Display pop-ups from the background" permission on FlashGet Kids for Child can help use child's app. So, it is important to enable "Display pop-ups from the background" on FlashGet Kids for Child on Huawei. What happens if "Display pop-ups from the background" is not enabled? Permission "Display pop-ups from the background" matter on FlashGet Kids for Child. It is important to enable this permission. Disabling it will cause some issues: Your child can uninstall FlashGet Kids for Child on their phone. Your child can disable FlashGet Kids for Child's other permissions. It may cause relevant features cannot work.…
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How to add another new device to FlashGet Kids for parent?
2023-09-21

kidcaring
HELP CENTER
FlashGet Kids is the best parental control. It takes parental control apps further. At FlashGet Kids, you can do more than protect your kid's safety. Also, you can build and shape their digital health and habits in the long run. So, in this tutorial, you will find out how to add another new device to FlashGet Kids for parent. How to add another new device to FlashGet Kids for parent? Open FlashGet Kids for parent. Tap "⊕" on the dashboard's upper right to add a new device. Click "next". Then, you can see a 9-digit binding code. Enter the 9-digital…
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What to do if you can't receive the verification code when registering an account?
2023-08-29

kidcaring
HELP CENTER
Receiving the verification code is a crucial way to register a new account. If someone can't receive the verification code, registering can be troubling. Luckily, fixing this problem can be easy. What to do if you can't receive a verification code? If you currently can't receive the verification code when registering a new account on FlashGet Kids for parent, follow the methods below to complete it on your phone. Method 1. Please make sure you are using the correct and valid e-mail address. If the e-mail address you enter is correct and valid, you may check whether verification code mail…
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How to set up the test version of FlashGet Kids for parent?
2023-08-04

kidcaring
HELP CENTER
Setting up the test version of FlashGet Kids for parent could help you have a better experience in using FlashGet Kids for parent. How to set up the test versions of FlashGet Kids for parent? To configure this, you can follow the steps below. Visit and download the Test Version App: FlashGet Kids for parent. (If you need the test app or have any questions, please contact our Customer Services team at help@flashget.com.) Note: when you visit and download the test version, you need to enable "Internal app sharing" on Google Play. How to turn on "Internal app sharing" on…
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Why can't my child's phone return to the home page?
2023-08-01

kidcaring
HELP CENTER
When the "Display pop-up windows while running in the background" permission is disabled on the child's phone, your child's phone might happen it can't return to the home page. How to fix the phone that can't return to the home page? Head to your phone > "FlashGet kids" > "Usage limits," and ensure that all the limitations have been disabled. After following the steps, go to the child's phone, and you can find that the "Return to home page" settings start to work. Aftering fixing the "Return to home page," you need to enable the "Usage Limits" so that you…
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What to do if the App/Screen Time Limits stop working?
2023-08-01

kidcaring
HELP CENTER
On the lower Android version devices, sometimes system permission will be disabled automatically. And it will disable the App/Screen Time Limits feature. How to fix the App/Screen Time Limits features work again? Here are the steps you can follow: Go to the "Settings" of your child's phone > "Application"/ "Apps" > "FlashGet Kids" > "Permissions." Find and turn on the relevant permission. Due to the different phone brands and operating systems, the pop-up window permission name might use different names. Here are some permission names for your reference. Please ensure that permission of your child's phone has been enabled (all…
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What to do if the FlashGet Kids for Child app permissions are turned off automatically?
2023-08-01

kidcaring
HELP CENTER
To ensure that the FlashGet Kids for Child permissions won't stop automatically, the "Remove permissions if app is unused" permission" should be turned off on Android 12 and later Samsung, Pixel devices. Here are the steps you can do: For most Android devices: Head to "Settings" > "Apps" > "FlashGet Kids." Turn off the option "Remove permissions if app is unused." Or enable the option if it's called "keep the permissions when unused.") If you're using Xiaomi devices: You can follow the steps mentioned below." Go to "Settings" > "Apps" > "Manage apps." find and tap on "FlashGet Kids. Click…
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