Help Center

Why can't I grant Notification Access and Accessibility Permission in FlashGet Kids for Child?
2023-07-28

kidcaring
HELP CENTER
For users using Android 13, you will receive a pop-up notification below when trying to grant Notification Access/Accessibility Permission (Restricted settings: For your security, this setting is currently unavailable.): How to fix Restricted setting For most Android devices: To grant Notification Access/Accessibility Permission, you need to enable Allow restricted settings in FlashGet Kids for Child first. Head to the Settings of the phone > "Application" > "See all XX apps" > "FlashGet Kids." Click the " ⋮ " button on the upper right corner of the settings. Tap "Allow restricted settings." If you're using Xiaomi devices: Head to "Settings" >…
Read More Leave a comment
How to manage/cancel my FlashGet Kids subscription?
2023-04-10

kidcaring
HELP CENTER
Once you have purchased FlashGet Kids, you can view and manage your subscription, including checking when it will automatically renew, how to cancel it, etc., using the following methods. How to manage subscription? Please manage your subscription according to your payment method at the time. How to manage subscription on Google Play? If you subscribe to the FlashGet Kids service via Google Pay on your Android device, you have to manage it in Play Store. By following these steps: Open Play Store Click on your account, Go to Payments and Subscriptions > Subscriptions. Find FlashGet Kids for parent and you can manage…
Read More Leave a comment
Why has my FlashGet Kids for parent account been frozen?
2023-04-09

kidcaring
HELP CENTER
You are receiving "frozen account" message because your FlashGet Kids for parent subscription has expired. What are the effects of a frozen account? When your account is frozen, you can still view all your history. However, you will not be able to access the following: View the remote camera View the device screen Listen to the live audio Receive alarms View the new notifications Check the list of installed apps Limit the app usage View the live location Re-subscribe to FlashGet Kids for parent Please reactivate your subscription if you need to continue using the service offered by FlashGet Kids…
Read More Leave a comment
How to keep FlashGet Kids running in background on Android?
2023-04-03

kidcaring
HELP CENTER
Technically, it's essential to keep FlashGet Kids for Child process running on the background of the device because maintaining its usage works. Note: Please check the instructions below to set up FlashGet Kids for Child on your devices, if you use the following Android brand devices. How to keep FlashGet Kids running in the background on Huawei? How to keep FlashGet Kids running in the background on Samsung? How to keep FlashGet Kids running in the background on Xiaomi? How to keep FlashGet Kids running in the background on vivo? How to keep FlashGet Kids running in the background on OPPO?…
Read More Leave a comment
How to keep FlashGet Kids running in the background on Samsung?
2023-04-03

kidcaring
HELP CENTER
Technically, it's essential to keep FlashGet Kids process running on the background of the device because maintaining its usage works. Check this tutorial to keep your Samsung running in the background. How to keep FlashGet Kids for Child running in the background on Samsung devices? Enable basic permissions for FlashGet Kids Follow the step-by-step guide when you open FlashGet Kids (enabled permissions which are needed) for the first time. Settings and paths might vary from those of your operating systems. You can check different Android versions below. Settings of the Samsung device {faq start} Android 13.x Settings > Connections Data…
Read More Leave a comment
How to keep FlashGet Kids running in the background on Huawei?
2023-04-03

kidcaring
HELP CENTER
Technically, it's essential to keep FlashGet Kids process running in the background of the device because maintaining its usage works. Check this tutorial to keep your FlashGet Kids for Child running in the background. How to keep FlashGet Kids running in the background on Huawei devices? Enable basic permissions for FlashGet Kids Follow the step-by-step guide when you open FlashGet Kids (enabled permissions which are needed) for the first time. Settings of Huawei device Settings and paths might vary from those of your operating systems. You can check different Android versions below. {faq start} Harmony 4.x Apps & services Settings…
Read More Leave a comment
How to keep FlashGet Kids running in the background on Xiaomi?
2023-04-03

kidcaring
HELP CENTER
Technically, it's essential to keep FlashGet Kids process running on the background of the device because maintaining its usage works. Check this tutorial to keep your Xiaomi running in the background. Enable basic permissions for FlashGet Kids Kindly follow the guide when you open FlashGet Kids for the first time (turn on permissions which are needed). What is FlashGet Kids for Child and how to start using it? Settings of your Xiaomi Device Settings and paths might be different from those of your phone. The steps for different Android versions are below: {faq start} MIUI 14.x Android 13.x 1. Battery Settings: …
Read More Leave a comment
How to acquire a binding code on FlashGet Kids for parent?
2023-04-03

kidcaring
HELP CENTER
FlashGet Kids for parent is one of the best comprehensive and applicable apps. It will be your assistant in keeping your kids safe online and offline. 📢Why do you need to download FlashGet Kids for parent and FlashGet Kids for child? ✔️FlashGet Kids (parent's app): Download and install FlashGet Kids for parent on the parent's device. ✔️FlashGet Kids (child's app): Download and install FlashGet Kids for child on the kid's device. Overall, FlashGet Kids for parent and FlashGet Kids for child are inseparable. Parents should follow the steps on parent's app. Then, use the binding code to complete the binding…
Read More Leave a comment
How to keep FlashGet Kids app running in background on Realme?
2023-04-03

kidcaring
HELP CENTER
To use the features of FlashGet Kids properly, you need to keep FlashGet Kids running in the background of your phone. But how do you keep an app running in the background on your Realme phone? You need to grant FlashGet Kids the basic permissions you need. How to keep an app running in the background on Realme? Here is an example for Android 13. Please follow the detailed tutorial below to grant access to the FlashGet Kids app. Settings of the device SIM card & mobile data setting Go to Settings > Network & internet > Data Saver. Turn off "Use Data Saver." And…
Read More Leave a comment
How to keep FlashGet Kids app running in background on Pixel?
2023-04-03

kidcaring
HELP CENTER
To use the features of FlashGet Kids properly, you need to keep FlashGet Kids running in the background of your phone. But how do you keep an app running in the background on your Pixel phone? You need to grant FlashGet Kids the basic permissions you need. How to keep an app running in the background on Pixel? The setup method may vary from one Android version to another, so please check the specific setup steps according to your device's Android version: Settings of the device {faq start} Android 12.x and above 1. Network and internet setting Go to Settings > Network and…
Read More Leave a comment